Search job from worklist
The Worklist lists all (in progress and completed) jobs that have been allocated to you. The worklist can be searched/filtered to locate jobs.
1. Click on Worklist in the side menu
2. On the Repairer Worklist screen, enter your search options, filtering by:
- Registration No
- Claim No
- Job No
- Job-status
- Start date
- End date
3. Click the Submit button to filter the worklist
4. Click the Job no to the left of the relevant job, to view
OR
4. To clear search and display all jobs again, click the Reset button
Search for a job
1. Click Search Jobs from the side menu
2. Enter a Job No, Claim No, Registration or Zone
3. Click Submit to filter search results
NOTE
You can refine your search by selecting the Advanced Filters option. This will allow you to search for jobs by other parameters including Date, Repairer, Job Status or Assessor.
Search for a job by vehicle details
1. Click Search Jobs from the side menu
2. Select the Vehicle Search tab
3. Enter details such as claim date range, make, model and year
4. Click Submit to generate search results
NOTE
You can search by a vehicle's NVIC code if known.
Search for a quote
1. Navigate to relevant job's View Job screen
2. Scroll down to the Quote section and locate the relevant quote
3. Click on Quote No to open a pop-up window with quote details
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Search repairers
The search Repairers screen displays all Repairers and can be filtered to locate a repairer that matches the search criteria. Results are returned for partial matches to the criteria, however, entering an invalid combination of zone and location will return no results.
1. Click Repairers from the side menu
2. From the drop-down select Search Repairers
3. Enter your relevant search criteria in the available fields:
- Name
- ABN
- Repairer ID
- Recommended
- Repairer type
- Zone
- Repairer status
4. Click Submit
NOTE
If only one Repairer is returned by the search, Arnie forwards directly to the Edit Repairer screen
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Search People
The Search people screen displays all users. The list can be filtered to locate users that match the search criteria.
1. Click People from the side menu
2. From the dropdown select Search People
3. A list of People appears you can filter the results using:
- Name and/or last name
- Person No
- UserID
- System role
- Workgroup
4. Click Submit to apply the filter
5. To view all details, click on their Person No to the left
NOTE
If only one Person is returned by the search, Arnie forwards directly to the Person Form screen.
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