Arnie provides a large number of integrations with popular quoting and Bodyshop Management Systems using email and web-based interfaces.
In all cases, the repairer or service provider must already be registered within Arnie.
Quote submission
Systems may submit a quote to Arnie using XML payload via email. Arnie will check to ensure that the included details are correct prior to updating the insurer's claim. In some cases, the job may not yet be assigned to the repairer. This is an acceptable scenario and the insurer will manage the new quote.
Invoice submission
Once a quote is approved, an invoice can be submitted using similar XML payload via email. The submission of an invoice to Arnie using an approved interface delivers high levels of process automation for both insurer and repairer.
New Arnie jobs
The Arnie SOAP webservice enables repairer systems to be updated with every new job that is allocated. Faster response times, greater automation and improved customer experience are achieved once Arnie jobs appear in the Bodyshop Management System (BMS) as soon as the insurer allocates them.
Repair authority cancellations
From time to time, jobs will be cancelled by the insurer. Email notifications are sent to the repairer when this does occur. Arnie's SOAP webservice can be utilised to push notifications to the repairer as soon as they occur, which reduces the risk of works being carried out without the repair authority in place. More information coming soon
Synch job updates with Arnie
Changes initiated by both the repairer and insurer can be synchronised to increase data accuracy without the manual effort. Significantly improve awareness of the latest job information by using Arnie's SOAP webservice to update the insurer at the appropriate time with the right information. More information coming soon
Quote package configuration
Quotes and Invoices are sent from a Repairer Quote package. Before sending, need to ensure that the Quote package has been correctly configured.
The setting is as follows:
Insurer: <Insurer Name>
Brand: <Insurer Brand>
Repairer ID: Configured in ARNIE
Email: <Production Environment Details>
Subject for Quote: QUOTE
Subject for Invoice: INVOICE
Quotes and Invoices are transmitted to ARNIE via email in XML format. ARNIE will respond back with a success or failure note.
Photos and documents can also be sent from the Quote package.
Arnie-supported quote packages
Arnie supports integrations or web services with the following quoting packages:
- 1Q2 (by 1Q1) * Yarris Technologies preferred partner *
- AUTOQUOTE
- CARQUOTE
- CRASHZONE
- CARSTAR
- DNS
- FLEXIQUOTE
- FOXQUOTE 2000
- FOXQUOTE 2005
- IBODYSHOP
- LINKSOFT
- MOTEX EASIEST
- PANEL N' PAINT
- PPG
- QUICKQUOTE
- QUOTEPLUS
- VQS
Comments
0 comments
Article is closed for comments.