> Complete the Total Loss checklist
> Complete the Settlement checklist
> Organise salvage pick up
To be completed by users with the role(s): Total Loss, Senior Total Loss
1. Click through to the Total Loss checklist
2. Complete each section of the checklist as required
Note
The rollback button is available at this stage to undo all saved changes for the Assessor worksheet and Total Loss checklist should you wish to start again
3. Once complete click Submit. If all fields have been correctly filled a checkmark will appear next to the checklist name.
Only users with the Senior Total Loss role are able to complete the Settlement checklist to resolve the Total Loss claim.
4. Review the settlement terms
5. Scroll to the bottom and click Check PPSR
6. Click Pay Member to add the timestamp of the payment date
7. Click Submit
Note
At this point, the Job is considered settled. The Salvage section of the Total Loss form is only required if Insurer will be managing the process of salvaging the vehicle.
8. Click through to the Salvage tab
9. Once you have confirmation from the customer where the vehicle is located, select the Salvage at the field and select the city.
10. Click Release for salvage. The Pickles integration will advise the salvage team of the location of the vehicle.
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