Damage Classification is required before repairs can be authorised. A diagram will display based on the vehicle type e.g. car, motorcycle, boat.
1. Navigate to relevant job's View Job screen
2. Scroll down to Vehicle Information and click on the Damage Classification link
3. Locate damage location/s on the diagram and select the damage classification from the drop-down:
- LP – Light Panel
- HP – Heavy Panel
- LS – Light Structure
- HS – Heavy Structure
- M – Mechanical
- Damaged
- Stolen
4. Complete the damage checkboxes and dropdown information under the diagram as required
5. Enter a written description of the damage for repair in New Damage field by clicking on it
6. Click on the Submit button to save
7. If there is pre-existing damage on the vehicle click on the Old Damage tab
8. Click into the relevant damage area on the diagram of the vehicle and select the type of damage from the drop-down options:
- Scratch
- Dent
- Chip
- Rust
- Pre rep
9. If the vehicle is written off, click on the WOVR Details tab
10. Select 1st Incident Type Code from the drop-down
11. Click into the relevant damage area on the diagram of the vehicle and Additional Damage Locations table and select the type of damage from the drop-down options using the severity codes displayed to the right of the diagram
12. Select 2nd Incident Type Code from the drop-down if applicable
13. Click on the Send WOVR button, a confirmation window will appear with any PPSR checks to consider before sending WOVR
NOTE
This will highlight and enable damage classification drop-down on the diagram and the Additional Damage Locations table below diagram.
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