1. Click on the Job Registration from the side menu
2. Enter Claim No at the top of the form
3. Select Authorisation option from the dropdown to the right
- OK to Proceed - Typically refers to straightforward claims with low-risk factors
- Without Prejudice - Typically refers to high value or high-risk repairs that require further review
NOTE
Orders that have been registered without prejudice require internal escalation and assignment to a senior assessor to review.
4. Tick relevant checkboxes and complete amounts in (Excluding GST unless otherwise stated and in AUD)
5. Select the Assessment Type from the drop-down options on the right. The type selected determines the process a job follows according to the specific business logic.
- Driveable - The vehicle is in a drivable condition
- Non-Driveable - The vehicle is not in a drivable condition
- Rapid - The vehicle is in a drivable condition, repair needs to be expedited
- ND-Rapid - Vehicle is not drivable, repair needs to be expedited
- Total Loss (Pending) - Vehicle is a suspected write-off
6. Enter the claimant's name and contact details in the relevant fields
7. Complete vehicle information including party, registration and damage
8. Tick the Repairer Visible checkbox to make it visible to repairers, it will be hidden if left unselected
9. Click the Submit button to register and generate a job number
NOTE
Each job has an assessment type. An assessment type determines the process a job follows according to the specific business logic
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