> What is the Manage Assessor Worklist?
> What are the other worklists available?
What is the Manage Assessor Worklist?
The Manage Assessor Worklist is a group of worklists that contain the jobs that have been allocated to you for assessment The Assessors Worklist contains all in-progress Jobs allocated to you. The additional lists are based on the status of the claim and display to number of Jobs in that status in brackets e.g. Quote Received Jobs (2).
Each view can be filtered by Assessment Date or repair Repair Booked Date.
- Click on Worklist in the side menu
- From the expanded menu click Assessors Worklist
- Deselect the tick for Show All
- Select the date/s you want to filter by
- Click the Submit button to filter the worklist
- Click the Job no to the left of the relevant job, to view or to clear the search and display all jobs again, click the Reset button
What are the other worklists available?
Worklists list all jobs that relate to the worklist title group e.g. the Quality Inspection Worklist list all Jobs that have a Quality Inspection related to it. The worklists visible to you, are based on your role.
Often a worklist will be searchable/filterable with varying search criteria.
- MVAC Worklist - Jobs created by your Motor Vehicle Assessment Centre that have not been allocated to an Assessor or Repairer
- Catastrophe Worklist - Jobs marked Yes under Catastrophe
- WOVR Worklist - Jobs marked as Write-Off listed for review and submission to the Roads Authority to be placed on the Written-off Vehicle Register
- Total Loss Worklist - Jobs that have a status of Total Loss Pending
- Unassigned Jobs - Jobs that are unassigned, listed in your location
- Audit Jobs Worklist - Jobs that have been marked for audit
- Cash Settled Worklist - Jobs that have been marked as Cash settled
- Assessor on Leave Worklist - Generate a list of jobs of an Assessor that is on leave to be able to reassign
- Inactive Assessors Worklist - Jobs that have an Assessor assigned that is no longer active in Arnie and need to be reassigned
Next article: Creating and approving quotes
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