Once the new user has been created by the insurer's system administrator, the new user is required to create a new password. This process starts with the arrival of the Welcome to Arnie email.
1. Click the Activate Account button. The Activate Account page will open in your web browser. At the same time, an email containing a verification code will be sent via email.
2. In your email inbox, look for the verification code email and copy the code.
3. Enter the verification code, enter a new password and confirm it by repeating it. Click Change password.
New passwords must be 8 characters total and include at least one capital letter, one lowercase letter, one number and one special character (such as !#$%). You can now log into Arnie using your new password.
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